Customer Service:
Although Customer Service is not listed as a tenant of our practice we would not be in business without taking care of our great clients. In Place Architecture, PLLC has received customer service awards from Houzz.com since our inception on their website. Houzz focuses on residential construction and remodeling projects. Here are some testimonials to our excellent services:
“In Place Architecture's knowledge and experience has helped us development a plan for our youth retreat in northern Arizona. His understanding of our needs and innovative style produced a design that was both attractive and functional. His diligence reviewing county rules and regulations as well as his understanding of codes and the like allowed us to move through county review with minimal issues. Definitely recommend them.”
– E .Burch
“Working with Jake was a real pleasure. We were under a variety of time constraints in working on the lease for our warehouse and Jake delivered our architectural drawings quickly and efficiently. The drawings provided did an excellent job at setting the stage for our build-out all at a very cost effective price. I highly recommend Jake to anyone looking for architectural work.”
– Josh Lipton - Founder - BikeShopHub.com
“I've been a very involved owner from demolition through construction and have been on site virtually every day of the 6 month construction phase. Without exception, every single contractor has complimented the architecture and the sturdy quality feel of the design. These companies work on the best houses and repeatedly have complemented this as one of the best they have ever been involved with. I suspect each went the extra mile to respect the work that preceded them. The end result is what one of the subs called "the biggest small house you'll ever see”.
The project came out beyond our expectations. Jake stayed involved throughout. He was always available to help sort through design challenges or options as construction proceeded. We would use him again in a heart beat on a project of any size. He has our highest recommendation.”- S.Berthe
“Jake's drawings were precise and well thought out.The presentation allowed me a clear vision of how the rooms would look on completion. He understood the style I wanted and delivered a layout that resulted precisely to my expectations.”
– Charqu
“Mr. Boen worked from the customer's original ideas and delivered designs that enhanced the customer's original concepts resulting in spectacular spaces. In addition to the normal design documents Mr. Boen provided sight line studies (final views of surrounds from strategic build locations) and external views of finished project making it easy to visualize the final product prior to build. Mr. Boen provided excellent communication both with customer and general contractor, delivering on time with no surprises. He handled design changes well (customer requested investigations of major design change ideas mid build) by supporting necessary modifications and providing unplanned feasibility studies. Mr. Boen suggested ways to improve our kitchen layout, which we incorporated into the design and are extremely pleased with the end product.”
– R. Kuehn
“Jake is the consummate professional. He is very knowledgeable of all the applicable rules, laws, and codes. His attention to detail is impeccable. Jake has an excellent demeanor for dealing people in a what can be a stressful process. He is patient, calm and kind. Jake listens to his clients well and makes appropriate suggestions when needed. We are very pleased with his work and wouldn't hesitate to use him again or recommend him to others.”
– B.Norville
“In Place Architecture was extremely professional, knowledgeable, and dedicated to delivering a renovation plan that surpassed my expectations. Jake's expertise and ingenuity allowed me to renovate my house into the home I had envisioned while keeping me at a budget I could afford. While I was deployed to Afghanistan, In Place Architecture worked with me via phone, email, and Skype to capture what I wanted for my home into real plans a builder could use.”
– Brusca
Additional commercial and residential references can be furnished upon request.